Hi, I'm Wuri Ardhi Putra

Aug 2021 — Present

• Managed and maintained network infrastructure connecting NAP and ISP, ensuring consistent and reliable service delivery.
• Allocated and configured IP addresses, VLANs, and Access Control Lists for new clients, optimising network segmentation and security.
• Diagnosed and resolved complex network issues by analysing traffic patterns and device logs, enhancing overall customer satisfaction.
• Collaborated with cross-departmental teams to plan and implement network expansion projects, improving connectivity.

Apr 2016 — Jul 2021

• Monitored network device activity continuously using Network Management Systems to ensure optimal operational status and minimise downtime.
• Analysed network performance data and logs to proactively detect and resolve potential issues before impact.
• Prepared detailed incident reports and root cause analyses following network outages or anomalies.
• Coordinated with network engineering teams to validate and implement changes based on monitoring alerts.